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CRM Knowledge |
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CRM Bible
CRM Workshops (in conjunction with Surrey Business Link) Custom CRM Seminars for your Organisation |
Please click on the hyperlink on the left hand side to view a short description about each of the services provided.
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CRM Audit |
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Customer Relationship Strategy
Requirement & Process Definition Business Objectives Analysis Existing data & Systems Benchmarking Audit Report |
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Technology Selection |
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Suggested CRM Technologies & Vendors
ITT Document Creation Vendor Proposal Analysis |
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System Implementation |
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CRM Project Management
CRM Vendor Management Data Protection Compiance Specification System Design and Build Data Migration & Cleansing Interface Design and Build System Testing and Acceptance User Training Rollout Management |
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System Improvement |
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Analysis against original Objectives
Benefit Mining |
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